Privacy Policy
We are committed to protecting your personal data and your customers" conversation history.
Last Updated: October 24, 2024
Introduction
Toki Agent ("we", "our", or "us") respects your privacy. This Privacy Policy describes how we collect, use, process, and disclose your information, including your personal information, in conjunction with your access to and use of the Toki Agent platform.
1. Information We Collect
Information you give to us: When you register for an account, we collect personal information such as your name, email address, and payment information.
Customer Data: When you use our chatbot widget, we process data on your behalf. This includes the conversation logs between your users and the chatbot.
2. How We Use Information
We use the information we collect to:
- Provide, improve, and develop the Toki Agent platform.
- Process your chatbot interactions and generate AI responses.
- Communicate with you regarding updates and security alerts.
- Ensure the security of our platform and prevent fraud.
3. Third-Party Service Providers
We may share information with third-party service providers that help us operate our business, such as cloud hosting providers, AI model providers (LLMs), and payment processors. We ensure these providers have strict data privacy agreements.
4. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
privacy@tokiagent.com